PAYMENT | UNCOMMON DAYS

Do you offer free shipping?

Yes, we offer free shipping on orders over $130 within Australia.
How much is standard shipping?

We offer free shipping on all Australia Domestic orders over $200. For shipments totaling less than $200, there is a $10.95 delivery charge
How is shipping calculated?

National and international shipping rates are calculated based on package size and destination. The shipping costs will be displayed during the checkout process. Be aware that international packages are subject to duties and customs fees which are not calculated at check out. We have no control over these fees and will not assume responsibility. Those fees will be billed upon delivery
How will i know when my order has been shipped?

At time of dispatch, we will send you a Shipping Confirmation email including your tracking information. You can always track your order on your Order Confirmation page, as well. Our processing and dispatch process starts from the moment we get credit card, PayPal or payment authorisation and verification.
When can i expect to see my order?

Our processing and dispatch process starts from the moment we receive payment authorisation and verification. We aim to process and dispatch your order within 3 business days, Monday through Friday. For orders shipping within Australia: Our standard shipping option is sent via Australia Post . Goods are dispatched from VIC, Australia. Australia Parcel Post Metro: 3-4 business days* Country: 5-7 business days* International For estimates specific to your country please click here *Delivery estimates exclude warehouse processing time of 3 business days. Delivery estimates are not guaranteed. Please keep in mind that shipping times may be affected when carriers are overwhelmed -- if you are looking for your order, please get in touch.
How do i change my shipping address?

Please ensure your order is correct prior to placing as we are limited in our ability to make changes to orders once they have been submitted. Our customer service team will do their best to accommodate any changes; however please be aware this is not always possible if your item/s have already been shipped. Please send us an email straight away with your order number and correct shipping details and we will aim to respond within 24 hours, Monday through Friday.